Terms of service

Terms of Service

Welcome to Lilac Blue Jewelry. By accessing or using our website and purchasing from our collection, you agree to comply with the following terms and conditions. Please read these terms carefully before making a purchase or using any services.

1. General Information

These Terms of Service govern your use of our website, products, and services. By using our site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Pricing

  • Product Availability: All jewelry items are subject to availability. In the rare event that an item is out of stock, we will notify you promptly and provide an estimated restocking time or offer alternative products.
  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that descriptions, images, or other content are error-free. Colors and sizes may vary slightly due to display settings or handcrafted variations.
  • Pricing: Prices are listed in US dollar. We reserve the right to modify prices at any time without notice. Sale or promotional prices are only valid for the duration of the offer.

3. Orders and Payments

  • Order Process: After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel orders due to errors, product availability, or suspected fraudulent activity.
  • Payments: We accept the following payment methods: credit card, PayPal and Shop Pay. Your payment details are securely processed, and you agree to provide accurate billing and contact information.
  • Taxes: Any applicable taxes will be added to your order at checkout based on your location and relevant laws.

4. Shipping and Delivery

  • Shipping:  At this time we only offer shipping to US. Shipping fees and delivery times will vary based on your location and selected shipping method. Please refer to our Shipping Policy for detailed information.
  • Processing Time: Orders are typically processed within 1 or 2 business days after confirmation. Custom orders may require additional processing time.
  • Delays: We are not responsible for shipping delays caused by external factors such as customs clearance, postal issues, or natural disasters.

5. Returns and Refunds

  • Our return and refund policy is detailed in our Return Policy section. By placing an order, you acknowledge and agree to these terms.

6. Warranty

We provide a  warranty on all jewelry items for manufacturing defects. The warranty does not cover normal wear and tear, accidental damage, or misuse.

7. Intellectual Property

All content on this website, including product designs, logos, images, and text, is the property of Lilac Blue Jewelry and is protected by copyright and trademark laws. You may not reproduce, distribute, or sell any content without our express written permission.

8. Limitation of Liability 

Lilac Blue Jewelry is not liable for any direct, indirect, or consequential damages arising from the use or inability to use our website, products, or services. Our maximum liability is limited to the total purchase price of your order.

 9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of US. Any disputes arising from the use of our site or services will be resolved in the courts of US.

11. Contact Information

If you have any questions or concerns regarding these terms, please contact us at:

Email: lilacbluejewelry@gmail.com